Privacy Policy

Last Updated: June 2026

The Life Office ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Who We Are
The Life Office provides household management, life administration, and personal support services.

Data Controller: The Life Office
Email: hello@thelifeoffice
Telephone: 07880 659291

2. Information We Collect

We may collect and process the following information:

Name The Life Office

Email address hello@thelifeoffice.uk

Telephone number 07880 659291

Information you provide through enquiry forms

Information relating to the services you request

Website usage data collected through cookies and analytics

3. How We Use Your Information

We use your personal information to:

Respond to enquiries

Provide our services

Manage client relationships

Arrange appointments

Improve our website and services

Meet legal and regulatory obligations

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent

Contractual necessity

Legitimate interests

Legal obligations

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to deliver our services or comply with legal obligations.

6. Data Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion of your data

Restrict processing

Object to processing

Request data portability

Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

9. Cookies

Our website may use cookies to improve user experience and analyse website performance.

You can control cookie settings through your browser preferences.

10. Complaints

If you have concerns about how your personal data is handled, you may contact the Information Commissioner's Office (ICO):

Website: https://ico.org.uk

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page

Confidentiality & Trust